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CURRENT POSITION OPENINGS
IT / Office Assistant
In Office Only - Front Office Support that includes Tier 1 Help Desk and managing our website. We need someone that can dabble in a little bit of everything in an office setting. This role will provide Tier 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to the team in person, over the phone, or via e-mail using an IT ticketing system with Pacific Office. Lastly, you will manage the office in terms of keeping things running smoothly. No degree necessary but we are looking for the right individual to join our company. We completely understand that you might not be an expert in any given field, but someone who is organized as well as a clear communicator can go far. No degree necessary but we do put an emphasis on continued education.
What’s in it for you? • Salary: $42k ($20 hourly calculation)• PTO• Medical, Dental, Vision • Company 401(k) plan after 1 year of employment• Office Assistants need to be in office. Hybrid employment not available.
Office Assistant Requirements • Experience in web design, digital media, IT is helpful. • Serve as the first point of contact for customers seeking technical assistance via phone, e-mail, or in person • Effectively utilize resources to facilitate the correction of the issue • Identify and escalate situations requiring urgent attention • Maintain the highest possible level of customer service • Strong customer support skills • Excellent written and verbal communication skills • Demonstrates eagerness to learn and flexibility with the ability to multi-task • Possess attention to detail and follow-through • Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy • Order supplies • Control correspondence, design filing systems, review, and approve supply requisitions, shipping• No remote option and hours are from 8 – 4:30 / 5 (depending on your lunch)• High School Diploma / Reliable Transportation / Background Check
What’s in it for you? • Salary: $42k ($20 hourly calculation)• PTO• Medical, Dental, Vision • Company 401(k) plan after 1 year of employment• Office Assistants need to be in office. Hybrid employment not available.
Office Assistant Requirements • Experience in web design, digital media, IT is helpful. • Serve as the first point of contact for customers seeking technical assistance via phone, e-mail, or in person • Effectively utilize resources to facilitate the correction of the issue • Identify and escalate situations requiring urgent attention • Maintain the highest possible level of customer service • Strong customer support skills • Excellent written and verbal communication skills • Demonstrates eagerness to learn and flexibility with the ability to multi-task • Possess attention to detail and follow-through • Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy • Order supplies • Control correspondence, design filing systems, review, and approve supply requisitions, shipping• No remote option and hours are from 8 – 4:30 / 5 (depending on your lunch)• High School Diploma / Reliable Transportation / Background Check